Undergrads, reset your password or remember username

Undergraduate students can use this page to change their password or set their initial password.
Please enter your student Username, Date of Birth and Canterbury Card PIN then enter and confirm your password.
Then, press 'Set Password' and you're done!

Canterbury Card PIN is the number you set when you picked up your Canterbury Card.
If you cannot remember the pin number, contact the Security Office

Username on Canterbury Card
Your Username can be found above the barcode on your Canterbury Card
All fields are required.
Date of Birth (dd/mm/yyyy)     
Canterbury Card PIN  
New Password   Please choose a password that cannot easily be guessed.
Your password must have a minimum of 8 characters, up to a maximum of 15.
Please note that only letter/number characters can be used.
You must use a combination of both.
No spaces or special characters are allowed.
Passwords are case sensitive.
Once set, it can take up to 20 minutes to update across all systems.
Confirm New Password  

Please contact the IT Service Desk if you need assistance.
If you are not an Undergraduate and know your password, you can either: